Cráb People

tried a bios update?

No, that really shouldn't be expected from a paying customer. My issue is that I gave them a very reasonable way to reproduce the problem and they didn't even attempt it, instead they ran a test, which I already have done, which shows nothing. That's the only thing they did, so now I have to drag this out even more.

Also like I said the issue has been progressive = it's a hardware issue.

This is why you should always build your own computer :< Saves you a TON of money and trouble.

You should try calling them btw, before they ship your pc.

Also BIOS updates are usually really easy nowadays, just a exe file you click and some magic happens and then you're all set after a reboot :>

Unless something goes wrong and your mobo doesnt have a backup BIOS

This question wont help you at all.

But you say high quality.. and you buy an acer ;p isnt that the B brand of asus?

It counts what is inside, not the marking on the laptop tho. Every brand has a faulty %.

Acer has nothing to do with Asus.

Acer is a major company (one of the largest of it's kind), owning several smaller ones like Packard Bell, Gateway, E-machines etc.

Acer actually delivers some real quality computers :> Still, everything is relative. You don't get the same quality from those branded pc's as you get when you build your own thing.

Mothercard replaced by technicians.

Computer should be in Sweden early next week, at which time I'll do some remote verification that the issue is gone.

(h)AHA

3 months, 2 days, 10 phone calls, 20 emails and 5 cases later.

Gällande ärende 4985238G, 4781231G, 4877175G, 4979830G
Hej Martin

först och främst beklagar jag allt det strul du har haft med din dator. Jag förstår att du tycker det räcker nu och det kan väl även jag tycka efter att ha studerat ärendet lite mer ingående.
'
Vi kommer att byta ut datorn men eftersom den är inköpt via en av våra återförsäljare måste även utbytet gå den vägen.

@INet: vv ta in den defekta datorn till er ordna med ett utbyte av denna produkt till kunden asap. Fakturera kostnaden till mig med ###### som fakturareferens. Meddela mig när ni har tagit emot den defekta datorn så avgör vi vad vi gör med den



We regret the troubles with your computer, and understand that you think this has gone too far. I'm inclined to agree after examining the cases more thoroughly. We will replace your computer....